Tech & Product DD | Acquisition | Code & Co. advises Uniphore on Emotion Research Lab
Location
Palo Alto, CA/Valencia, Spain
Type
Acquisition
Engagement
Tech & Product DD
Sector
Machine Learning & AI

Code & Co. advises Uniphore on the acquisition of Emotion Research Lab

Code & Co. provides Tech & Product Due Diligence to Uniphore on its acquisition of a leading Video AI research company.

Palo Alto, CA/Valencia, Spain ,
  • Uniphore, the global leader in Conversational Service Automation, acquires Emotion Research Lab.
  • Emotion Research Lab uses AI and machine learning in real-time video-based interactions.
  • Code & Co. advises Uniphore on the Tech & Product Due Diligence.

Uniphore, the global leader in Conversational Service Automation (CSA) and headquartered in Palo Alto, acquired Valencia-based Emotion Research Lab, a cutting-edge video and emotion AI company. Uniphore's vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI, and automation to ensure that every voice, on every call, is truly heard.

Emotion Research Lab uses AI and machine learning to identify emotion and engagement levels in real-time video-based interactions. Emotion Research Lab’s software uses advanced facial emotion recognition and eye tracking technology to capture and analyze interactions over video in real-time to enhance engagement.

Code & Co. advised Uniphore on the Tech & Product Due Diligence of the acquisition.

Code & Co. assessed Emotion Research Lab's product, technology, and engineering capabilities with a focus on the company's extensive video-focused AI capabilities, algorithms, training datasets and tooling, and software architecture.

The transaction underlines Code & Co.’s sector expertise in deep-tech cross-border transactions.

About

Code & Co. is an independent advisory firm specialized in advising funds in the global alternative investment industry. Our expertise is modern and holistic technology and product due diligence. From outside-in audits and confirmatory due diligence to portfolio audits, exit preparation, and vendor due diligence, we provide our clients with crucial insight across the entire investment life cycle.